Terms of service
Introduction
These updated terms went into effect on May 14th, 2020, at 12 p.m. CET.
The following terms and conditions (the “Terms of Service”) apply and continue to apply from your first use of the services provided on fonoatech.com, efacturacion.net, efiscal.biz, portugal.fonoatech.com, efatture.net (the “Site”). Please read the Terms of Service and make sure you understand them. Your use of the Services (as defined in Clause 3 below) constitutes your agreement to be bound by these Terms of Service. If you do not agree with the terms of these Terms of Service, then do not use the Services. You should review these terms periodically, and each use of the Service is subject to the then-current form of the Terms of Service.
In addition, you may not access the Services if you are our direct competitor, except with our prior written consent. In addition, you may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
Parties
The Services are run by Fonoa Technologies ltd. and its subsidiaries (“Fonoa”, “we” or “us”). We make certain software applications and platforms available to customers on our Site for the purposes of facilitating reporting of sales transactions via our cloud platform. Certain of the Services may be provided by our sub-contractors acting on our behalf.
1. Interpretation
a) The definitions and rules of interpretation in this clause apply in the Terms of Service.
“Authorized Users”
means those employees, agents, and independent contractors connected to you who are authorized by you to use the Services and the Documentation.
“Buyer”
means organizations or private individuals using the services of the Seller through the Platform.
“Invoice Data”
means the invoice information details required under applicable law and accounting standards about transactional data between independent services provider, such as you, and customer or other information inputted by you, the Authorized Users, or by the Platform on your behalf as to your transactions for the purpose of using the Services or facilitating your use of the Services.
“Documentation”
means the document made available to you by us online via the Site or such other web address notified by us to you from time to time which sets out a description of the Services and the user instructions for the Services.
“API”
is the electronic transfer, from computer to computer, of commercial and administrative data using an agreed Standard to structure an API Message.
“API Message”
An API Message consists of a set of segments, structured using an agreed Standard, prepared in a computer-readable format, and capable of being automatically and unambiguously processed.
“Electronic Invoice”
means a set of required information under applicable law and accounting standards about transactional data between trading partners exchanged electronically over the internet and confirmed by the relevant Tax Authority.
“Including”
means including but not limited to.
“Other Business Documents”
means buyer and seller VAT number and data validation, tax status validation, transportation agreement exchange.
“Platform”
means a services marketplace that helps to connect independent services providers, such as you, and customers, which is in contractual relationship with Fonoa.
“Seller”
those companies providing its services through the Platform to its customers.
“Services”
means the services described in Clause 3 of the Terms of Service.
“Standard”
Set of internationally agreed standards, directories and guidelines for the electronic interchange of structured data, and in particular, interchange related to trade in goods and services, between independent computerized information systems.
“Software”
means the online software applications provided by us as part of the Services.
“Tax Authority”
means governmental body or agency designated under applicable law to collect taxes
“Virus”
means anything or device (including any software, code, file or program) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.
b) Clause headings shall not affect the interpretation of the Terms of Service.
c) A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality) and that person’s legal and personal representatives, successors or permitted assigns.
d) A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.
e) Words in the singular shall include the plural and vice versa.
f) A reference to one gender shall include a reference to the other genders.
g) A reference to a statute or statutory provision is a reference to it as it is in force, for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.
h) A reference to writing or written includes faxes and e-mail.
i) References to clauses are to the clauses of the Terms of Service.
2. Use of the Services
2.1. As a condition of your (“you” or “your”) use of the Site and the Services, you agree that:
a) You, are at least 18 years of age and are using the Services (as defined at Clause 3 below) on behalf of a company or other legal entity;
b) You have the authority to bind your company or other legal entity and its affiliates to the Terms of Service and understand that “You” and “Your” in this Terms of Service refers to the company or legal entity that you are representing;
c) You are using the Services in the course of business, and not as a private individual or consumer;
d) You are not barred from using our Services under applicable law;
e) You will not attempt to use the Services with crawlers, robots, data mining or extraction tools or any other functionality;
f) Your use of the Site and the Services will at all times comply with these Terms of Service;
g) You will only engage in transactions that comply with the letter and spirit of these Terms of Service;
h) You have the right to provide any and all information you submit through the Site and Services, and the information and all such information is accurate, true, current and complete; and
i) You will update and correct the information you have submitted through the Site and Services and ensure that it is accurate at all times (out-of-date information will invalidate your account).
2.2. Subject to your compliance with the terms and conditions contained in the Terms of Service, we hereby grant to you a non-exclusive, non-transferable right to use the Services solely for your internal business operations.
2.3. You shall not, and shall not permit the Authorized Users to:
a) except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties:
i) attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software in any form or media or by any means; or
ii) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software; or
b) access all or any part of the Services in order to build a product or service which competes with the Services; or
c) use the Services to provide services to third parties, except where explicitly indicated on the Site; or
d) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services available to any third party except you or the Authorized Users, or
e) attempt to obtain, or assist third parties in obtaining, access to the Services and/or Documentation, other than as provided under these Terms of Service.
2.4. You shall use all reasonable efforts to prevent any unauthorized access to, or use of, the Services and, in the event of any such unauthorized access or use, promptly notify us.
2.5. We reserve the right, without liability to you and without giving notice, to disable, suspend or terminate your access to the Services, the Site, your account or any material with immediate effect if you breach any provision of the Terms of Service.
3. Services
3.1. Subject to your compliance with the Terms of Service, we will provide the following services to you:
a) access to the Software through the Site;
b) exchange of Invoice Data between you and Tax Authority and creation of an Electronic Invoice based on Invoice Data provided to us by you through the Site or by the Platform on your behalf, sharing the Electronic Invoice with the Platform and other tools and services provided through the Site and by our application programming interface (“API”) made available via the Site;
c) all software, data, text, images, sounds, video and content made available through the Site, or developed via our API (the “Content”);
d) any new features added to or augmenting the Service.
3.2. You acknowledge that you are solely responsible for the correctness of Invoice Data and that it is your responsibility to ensure that Invoice Data received by us from you or from the Platform and shared with Tax Authority is complete, correct and up to date.
3.3. We will use our reasonable efforts to publish on the Site or notify you about any planned downtime of the Services and will use reasonable efforts to contact you directly via email to warn you prior to suspension or termination of your account on the Site.
4. Terms governing the use of Electronic Invoices and exchange of Other Business Documents
4.1. Depending on the country associated with an invoice, Fonoa and/or one or its third-party e-invoice processors (“Invoicing Facilitator”) will electronically process Invoice Data, share it with relevant Tax Authority, issue and/or sign on your behalf the invoice document based on the Invoice Data you, as a Seller, or a Platform on your behalf submits to us through the Site or API and share Electronic Invoice with the Platform. You authorize Fonoa and applicable Invoicing Facilitators to take these steps in accordance with these Terms of Service. It is your responsibility to determine whether the processes offered by Fonoa and the Invoicing Facilitators enable a legally compliant invoice for your organization based on jurisdiction and other regulatory requirements that may be specific to your organization.
4.2. For those jurisdictions supported by the Services to receive electronic signatures, You, in your roles as Seller using the Services, hereby authorize Fonoa or the Invoicing Facilitator to receive the Invoice Data, which may not constitute an original invoice and subsequently apply an electronic signature to the Invoice Data to issue electronic invoices “in the name of and on behalf of“ your organization if that is the legal requirement in such country. You acknowledge that the electronic invoices may include language regarding the involvement of the service provider and that the Fonoa or Invoicing Facilitator may or may not be applying invoice numbers to the invoices depending on the agreement with Platform for each jurisdiction (they must already be applied). You acknowledge and agree to the process described herein and procedures below and that such party will apply such electronic signatures with private keys corresponding to certificates issued by third-party certification service providers or Tax Authority. You acknowledge and agree that Fonoa or Invoicing Facilitator may be required to use your private keys corresponding to certificates for applying electronic signatures in order to share Invoice Data with Tax Authority and you hereby expressly authorize such actions. Further, you agree:
a) Within 24 hours of providing Invoice Data to the Site for processing inform the Platform if you have not yet received your version of the Electronic Invoice issued in your organization’s name and on its behalf, notice apparent errors, or do not have online access to the invoice.
b) If You have not within the time limits stated in the previous bullet signaled an apparent error in the Electronic Invoice, the Electronic Invoice will be deemed to have been validly issued. Where possible under applicable law, You agree not to challenge the valid issuance of an Electronic Invoice if it is deemed to be correct in accordance with the foregoing.
4.3. The above authorization is solely for tax compliance purposes. You, and not Fonoa nor any Invoicing Facilitator, are responsible toward any relevant Tax Authority as to the content, accuracy, completeness of the Invoice Data and Electronic Invoice, VAT implications and other tax or regulatory requirements. You remain responsible, as applicable by jurisdiction, for reporting and paying any tax regarding an Electronic Invoice created using the Service as though the invoice were issued by you directly. You acknowledge that activities provided under the Services and described in these Terms of Service involve straight invoicing from You, as Seller, to your Buyer, with the issuance of invoices alone being outsourced to Fonoa or the Invoicing Facilitator and any legal requirements for “self-billing” (i.e. the issuance of the invoice by the Buyer in the name and on behalf of the Seller) do not apply.
5. Data and Privacy
5.1. As between Fonoa and You, You shall own all rights, title, and interest in and to all of the Invoice Data and shall have sole responsibility for the legality, reliability, integrity, accuracy, and quality of the Invoice Data.
5.2. In principle, we will only keep your Invoice Data while it is necessary for the purposes of our processing. We will store all Invoice Data which is needed to set up and maintain your account on the Site for so long as you use our Services unless you otherwise instruct us to destroy it. However, issued invoices are stored only for a period of up to 18 months. Please note that if Invoice Data is a legal invoice, you may have an obligation to store it for some fixed period from the date of the relevant transaction. You may have additional obligations to maintain invoices (in electronic or paper format) under local laws or regulations. Although we do store such data for a limited period, such storage may not meet the specific legal requirements applicable to your organization for archiving during such time. You are encouraged to take steps to download and secure archival of Content as needed for Your own compliance needs.
5.3. Upon your cancellation or termination of the Services or upon your account deactivation or upon the termination of your relationship with the Platform, except as otherwise agreed, all of the Invoice Data which has not already been deleted as per Clause 5.2 will be deleted from Your account on the Site. If you would like us to provide you with the most recent back-up of the Invoice Data, you must contact us within 10 days of the date of cancellation or termination and, subject to your compliance with the Terms of Service, we shall use reasonable efforts to deliver (at your cost payable in advance of delivery) that data to you as soon as reasonably practicable.
5.4. You shall pay all reasonable expenses incurred by us in disposing of any Invoice Data in a manner inconsistent with our standard practice for the disposal of data.
5.5. When you set up a profile on our Site or when your profile has been set up on our side by the Platform with your consent, by default the profile and the company information you provide us with or we are provided with by the Platform, including, but not limited to, your company name, company description, company identifiers, tax identifiers, company address information, country information will be available to the Platform on the Site. Consequently, it will be possible for the Platform to view your profile and Invoice Data and/or Electronic Invoices issued on your behalf.
5.6. You accept that the technical processing and transmission of the Services and the Invoice Data may involve (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices and (c) transmission to our third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate and maintain the Services.
5.7. We will, in providing the Services, comply with our Privacy Notice relating to the privacy and security of the personal data within the Invoice Data available on the Site or such other website addresses as may be notified to you from time to time. You can review our Privacy Notice at any time by accessing the following link: https://www.fonoatech.com/privacy-policy/
5.8. We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver better and more personalized service, for example by remembering your login details. Some of the cookies we use are essential for the Site to operate. By registering with our Site, you agree to our use of cookies. For more information on our use of Cookies click here.
5.9. Usage of the Services and the Fonoa platform is by definition a collaborative endeavor, in that you will exchange data, documents, and communications with your trading partners (“Trading Partners” means for each transaction, you, and the trading partner applicable to such transaction.) Accordingly, each Trading Partner has an interest in the documents and communications relating to the underlying transaction between the Trading Partners. Fonoa will act upon the instructions of either Trading Partner, including analyzing data, disclosing data, or the like. In order to enhance the experience of users of the Site, including providing value-added services to you or Trading Partners, we may assess Platform Data.
5.10. Notwithstanding anything to the contrary herein, we may conduct analytics of Platform Data and shall own the results of such analytics (“Analytics Results”). Such analytics do not result in any processing of personal data and, if disclosed to a third party, the Analytics Results will not directly or indirectly identify you or your organization. “Platform Data” means any data sent to, received by, or otherwise processed by the Fonoa platform and/or the Services.
6. Third-Party Providers
6.1. You acknowledge that the Services may enable or assist you to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that you do so solely at your own risk. We make no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by you, with any such third party.
6.2. Any contract entered into and any transaction completed via any third-party website is between you and the relevant third party, and not us. We recommend that you refer to the third party’s website terms and conditions and privacy policy prior to using the relevant third-party website. We do not endorse or approve any third-party website nor the content of any of the third-party website made available via the Services.
7. Disclaimer of Warranties.
YOU EXPRESSLY AGREE THAT USE OF THE SITE AND THE SERVICES IS AT YOUR SOLE RISK. NONE OF FONOA, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE SITE OR SERVICES WILL BE UNINTERRUPTED, SECURE, VIRUS-FREE OR ERROR-FREE, NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE OR THE SERVICES OR (B) THE ACCURACY, COMPLETENESS OR RELIABILITY OF (I) THE CONTENT ON THE SITE OR SERVICES OR (II) USER CONTENT PROVIDED THROUGH THE SERVICES. THE SITE AND SERVICES ARE MADE ACCESSIBLE OR AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT ALLOWED BY APPLICABLE LAW, FONOA HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE AND SERVICES, AND OTHER INFORMATION CONTAINED ON THE SITE OR ACCESSIBLE OR AVAILABLE THROUGH THE SERVICES, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, TO THAT EXTENT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
8. Your obligations
8.1. You shall:
a) comply with all applicable laws and regulations with respect to your use of the Services, including but not limited to ensuring that the information you transmit through the Services is not subject to export restrictions by the EU, U.S. or other applicable governments;
b) ensure that the Authorized Users use the Services and the Documentation in accordance with the Terms of Service; and
c) keep your username and password confidential. You shall notify Platform or Fonoa immediately upon learning of any unauthorized use of your account.
8.2. The following activities are prohibited on the Site and Services and constitute express violations of these Terms of Service:
a) Submitting any information or content that:
i) Violates applicable laws (including but not limited to intellectual property laws, laws relating to rights of privacy and rights of publicity and laws related to defamation);
ii) Contains Viruses or malware;
iii) Offers unauthorized downloads of any copyrighted, confidential or private information;
iv) Has the effect of impersonating others;
v) Contains messages by non-spokesperson employees of Fonoa purporting to speak on behalf of Fonoa or provides confidential information concerning Fonoa;
vi) Contains chain letters of any kind;
vii) Is purposely inaccurate, commits fraud or falsifies information in connection with your Fonoa account; or
viii) Is protected by copyright, trademark or other proprietary rights without the express permission of the owner of the copyright, trademark or other proprietary rights.
ix) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive; facilitates illegal activity; depicts sexually explicit images; promotes unlawful violence; is discriminatory based on race, gender, color, religious belief, sexual orientation, or disability; or causes damage or injury to any person or property.
b) Attempting to do or actually doing any of the following:
i) Accessing data not intended for you, such as logging into a server or an account which you are not authorized to access;
ii) Scanning or monitoring the Services for data gathering purposes in an effort to track sales, usage, aggregate offering information, pricing information or similar data;
iii) Scanning or testing the security or configuration of the Site or to breach security or authentication measures; or
iv) Interfering with service to any user in any manner, including, without limitation, by means of submitting a Virus to the Site or any Service or attempting to overload, “flood,” “spam,” “mail bomb” or “crash” the Site or the Services.
c) Using any of the following:
i) Frames, framing techniques or framing technology to enclose any content included on the Site without our express written permission;
ii) The Site or any of the Services to advertise or solicit, for any commercial, political or religious purpose or to compete, directly or indirectly, with Fonoa; or
iii) The Site or any of the Services to solicit users or other third-parties to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with Fonoa.
d) Engaging in any of the following:
i) Tampering or interfering with the proper functioning of any part, page or area of the Site or any of the Services provided by Fonoa;
ii) Taking any action that places excessive demand on our Services or imposes, or may impose, an unreasonable or disproportionately large load on our servers or other portion of our infrastructure (as determined in our sole discretion);
iii) Reselling or repurposing your access to the Site;
iv) Accessing, monitoring or copying any content from the Site or any Service using any “robot,” “spider,” “scraper” or other automated means or any manual process for any purpose without our express written permission;
v) Violating the restrictions in any robot exclusion headers on the Site or bypassing or circumventing other measures employed to prevent or limit access to the Site or any of the Services;
vi) Deep-linking to any portion of the Site or any Services without our express written permission;
vii) Hyperlinking to the Site or any Services from any other website without our initial and ongoing consent; or
viii) Acting illegally or maliciously against the business interests or reputation of Fonoa or our Services.
9. Payment Charges
9.1. Some Services are currently made available to You for free because Platform accepted to pay the Services on your behalf and therefore we shall not charge you for your use of the Services so long as you are providing your services through the Platform. We reserve the right to charge you for any part of the Services that we subsequently decide to charge for once you stop to provide your services through the Platform, provided that we have given you reasonable notice of such charges and you continue to use the relevant feature of the Services. Nevertheless, you agree and accept that you will pay for your use of the Services in case the Platforms fails to make appropriate payments within 180 days from due payment date on the basis of same price for the Services as agreed between Fonoa and the Platform.
9.2. You may have to pay for the Additional Services on the terms set out in this clause and as set out on our Site. Where fees are payable, please refer to our Site for details of the fees payable for the Additional Service (the “Subscription Fees”) and the term of the subscription (“Subscription Period”). Certain Additional Services may be provided by third parties and the provision of such Additional Services may be subject to further terms.
9.3. In order to purchase paid-for Additional Services (“Paid Services”) you must provide us with valid, up-to-date and complete credit card details acceptable to us and any other relevant valid, up-to-date and complete contact and billing details and, you hereby authorize us to bill such credit card:
a) on or as soon as practicable after date you order the Paid Service (the “Effective Date”) for the Subscription Fees payable in respect of the initial term of the Paid Service (“Initial Subscription Term”); and
b) subject to your rights to terminate the Additional Services, at the end of each Subscription Period for the Subscription Fees payable in respect of the next Subscription Period.
9.4. If we have not received payment within 30 days after the due date, and without prejudice to any of our other rights and remedies:
a) we may, without liability to you, disable your password, account and access to all or part of the Services and we shall be under no obligation to provide any or all of the Services while the invoice(s) concerned remain unpaid; and
b) interest shall accrue on such due amounts at an annual rate equal to 10%, commencing on the due date and continuing until fully paid, whether before or after judgment.
9.5. All amounts and fees stated or referred to in these Terms of Service:
a) shall be payable in the currency stated on the Site;
b) are non-cancellable and non-refundable;
c) are exclusive of all taxes, which shall be added to our invoice(s), if applicable, at the appropriate rate.
9.6. We shall be entitled to increase the Subscription Fees upon 30 days’ prior notice to you.
10. Intellectual Property Rights
10.1. You acknowledge and agree that we and/or our licensors own all intellectual property rights in the Site, the Services and the Documentation. Except as expressly stated herein, these Terms of Service do not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the Services or the Documentation. As between you and us, you retain all ownership of all Invoice Data.
10.2. Subject to Clause 5, you grant to us a royalty-free worldwide right and non-exclusive license to use the materials and content supplied by you, in order to process your transactions on the Site under these Terms of Service. Furthermore, you agree that we may use your company name to identify you as a user of the Site (including as part of enabling your account connections with your trading partners) unless you choose to opt-out by changing your settings on the Site or notifying us by email at info@fonoatech.com (note that opting out may negatively impact your goal of connecting with your trading partners).
10.3. Fonoa does not accept or consider, directly or through any Fonoa employee or agent, unsolicited ideas of any kind, including without limitation, ideas or suggestions relating to new or improved products, enhancements, names or technologies, advertising and marketing campaigns, plans or other promotions. Do not send us (or any of our employees) any unsolicited ideas, suggestions, material, images or other work in any form (“Unsolicited Materials”). If you send us Unsolicited Materials, you understand and agree that the following terms will apply, notwithstanding any cover letter or other terms that accompany them:
a) Fonoa has no obligation to review any Unsolicited Materials, nor to keep any Unsolicited Materials confidential; and
b) Fonoa will own, and may use and redistribute, Unsolicited Materials for any purpose without restriction and free of any obligation to acknowledge or compensate you.
11. Indemnification and Release
You agree to defend, indemnify and hold harmless Fonoa, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to: (a) any Content submitted or posted by you, in connection with the Services, or any use of the Site or the Services in violation of these Terms of Service; (b) fraud you commit or your intentional misconduct or gross negligence; or (c) your violation of any applicable law or rights of a third-party. You are solely responsible for your interactions with the Platform. To the extent permitted under applicable laws, you hereby release Fonoa from any and all claims or liability related to any conduct or user Content, whether online or offline, of any other third-party.
12. Limitation of Liability
IN NO EVENT SHALL FONOA, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, MERCHANTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO: (A) YOUR USE OF THE SITE OR SERVICES; (B) YOUR INABILITY TO USE THE SITE OR SERVICES; (C) MODIFICATION OR REMOVAL OF CONTENT SUBMITTED THROUGH THE SERVICES; OR (D) THESE TERMS OF SERVICE. IN NO EVENT WILL FONOA’S LIABILITY IN CONNECTION WITH THE SERVICES EXCEED THE VALUE OF FEES PAID BY YOU TO FONOA, IF ANY, TO FONOA DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE OR SERVICES MUST COMMENCE WITHIN ONE (6) MONTHS AFTER THE CAUSE OF ACTION ACCRUES, OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
13. Force Majeure
Fonoa shall be excused from performance under these Terms of Service to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (f) other causes beyond the reasonable control of Fonoa.
14. Termination
14.1. You are responsible for canceling your account on our Site. The account owner (as defined in the sign-up procedure) can cancel the account at any time on the Site. Fonoa may terminate or suspend your use of the Site at any time, for any reason.
14.2. Your account may be automatically canceled upon request from the Platform or upon the termination of services provided through the Platform.
14.3. On termination of the Terms of Service for any reason, except as Fonoa has expressly agreed otherwise:
a) all licenses granted to you under the Terms of Service shall immediately terminate; and
b) we may destroy or otherwise dispose of any of the Invoice Data in our possession in accordance with Clause 5; and
c) the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or which implicitly survives termination, shall not be affected or prejudiced.
14.4. Clauses 4 (Terms governing the use of Electronic Invoices and exchange of Other Business Documents), 5 (Data and Privacy), 7 (Disclaimer of Warranties), 10 (Intellectual Property), 11 (Indemnification and Release), 12 (Limitation of Liability), 18 (Notices) and 23 (Governing Law and Jurisdiction) shall survive any termination of these Terms of Service.
15. Waiver
A waiver of any right under the Terms of Service is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given. Unless specifically provided otherwise, rights arising under the Terms of Service are cumulative and do not exclude rights provided by law.
16. Severability
16.1. If any provision (or part of a provision) of the Terms of Service is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
16.2. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
17. Entire Agreement
17.1. The Terms of Service, and any documents referred to in it, constitute the whole agreement between the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter they cover.
17.2. Each of the parties acknowledges and agrees that in entering into the Terms of Service it does not rely on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Terms of Service or not) relating to the subject matter of the Terms of Service, other than as expressly set out in the Terms of Service.
17.3. These Terms of Service may be updated from time to time by Fonoa. You agree to check this page periodically and your continued use of the Service constitutes your acceptance to such changes.
18. Notices
18.1. Any notice required to be given under this agreement shall be in writing in English and shall be delivered by either (a) express courier service, or (b) hand, or (c) sent by pre-paid first-class post or (d) delivered electronically to you on the Site or via an email address provided by you within the Site.
18.2. A notice delivered by hand or express courier shall be deemed to have been received when delivered (or if delivery is not in business hours, at 9 am on the first day following delivery). A correctly addressed notice sent by pre-paid first-class post shall be deemed to have been received five (5) days after being sent by post. A notice sent electronically or via the Site shall be deemed to have been received at the time of transmission.
19. Copyright Policy and Digital Millennium Copyright Act (DCMA) Procedures
Fonoa reserves the right to terminate your or any third-party’s right to use the Site or the Services if such use infringes the copyrights of another. Fonoa may, under appropriate circumstances and at its discretion, terminate your or any third-party’s right to access to the Site, if Fonoa determines that you or a third-party is a repeat infringer. If you believe that any material has been posted via the Services by any third-party in a way that constitutes copyright infringement, and you would like to bring it to Fonoa’s attention, you must provide us with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification of the copyrighted work and the location on the Site or in the Services of the allegedly infringing work; (c) a written statement that you have a good faith belief that the disputed use is not authorized by the owner, its agent or the law; (d) your name and contact information, including telephone number and email address; and (e) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.
20. Assignment
You may not assign these Terms of Service, or any rights, benefits or obligations hereunder, by operation of law or otherwise, without the express written permission of Fonoa; provided, however, that you may assign these Terms of Service in connection with a stock sale, merger or sale of all or substantially all of your assets to a third party. Any attempted assignment that does not comply with these Terms of Service shall be null and void. Fonoa may assign these Terms of Service, in whole or in part, to any third-party in its sole discretion.
21. No Partnership or Agency
Unless otherwise agreed between you and Fonoa in writing, other than the E-Invoicing Issuance and E-Signature Authorization made by You above, nothing in the Terms of Service is intended to or shall operate to create a partnership between the parties, or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
22. No professional tax opinion and advice.
You acknowledge Fonoa does not provide professional tax opinions or tax management advice specific to the facts and circumstances of your business and that your use of the Site and Services does not create any fiduciary obligations on the part of Fonoa to you. Although Fonoa strives to ensure that data and information contained in the Services are current and accurate, Fonoa is dependent on third parties, including, but not limited to, state and local governmental agencies, to timely update and provide information that affects such data and information. AS SUCH, YOU AGREE THAT YOU USE AND RELY UPON THE CONTENT AND SERVICES AT YOUR OWN RISK AND YOU ACKNOWLEDGE THAT FONOA CANNOT GUARANTEE THAT ANY DATA AND INFORMATION CONTAINED IN THE SERVICES ARE ACCURATE OR CURRENT. In addition, due to rapidly changing tax rates and regulations that require interpretation by your qualified tax professionals, you bear full responsibility to determine the applicability of the output generated by the Services and to confirm its accuracy. You are encouraged to conduct due diligence and seek the assistance of qualified tax counsel or accounting professionals on matters requiring professional advice.
23. Governing Law and Jurisdiction
23.1. These Terms of Service shall be governed by laws of the Republic of Croatia excluding its conflict of laws provisions.
23.2. All disputes arising out of or relating to these Terms of Service, including such relating to its breach, termination or invalidity, and any legal consequence thereof, shall be finally settled by arbitration in accordance with the Rules of Arbitration of the Permanent Arbitration Court at the Croatian Chamber of Economy as in force (the Zagreb Rules). The number of arbitrators shall be one. The substantive law of the Republic of Croatia shall be applicable. The language to be used in the arbitral proceedings shall be English. The place of arbitration shall be Zagreb, Croatia. The appointing authority shall be the President of the Permanent Arbitration Court at the Croatian Chamber of Economy.
24. Additional Disclosures.
We reserve the right, without liability to you, to disable, suspend or terminate your access to the Services, the Site, your account or any material if you breach any provision of the Terms of Service (or any other agreement with Fonoa) or if your use of or access of the Service would violate any law, rule, regulation applicable to Fonoa or expose Fonoa to unreasonable risk. The provisions of these Terms of Service apply equally to and are for the benefit of Fonoa, its subsidiaries, affiliates, Fonoa’s third-party licensors, and each shall have the right to assert and enforce such provisions directly. Fonoa may utilize sub-contractors to perform the rights or obligations stated herein.
25. Export Compliance
25.1. You represent and warrant that you and your Users are not restricted party on any U.S. Government, European Union, or United Kingdom sanction or denied party list. You shall comply with such export control laws and regulations laws and regulations governing use, access, provision of services, export, re-export, and transfer of Services and Software and will obtain all required local and extraterritorial authorizations, permits or licenses.
25.2. You and your Users will not use the Services from, or facilitate transactions with, an organization or national resident located in, a Restricted Territory, where “Restricted Territory” includes those countries to which the United States, EU Commission, or the government of United Kingdom has prohibited the export, re-export, or transfer of products, technology, services or data, directly or indirectly to. (including but not limited to Cuba, Iran, North Korea, Sudan, and Syria). Without limiting the foregoing, this means that You may not use the Services to conduct business with any person or organization on the U.S. Treasury Department list of Specially Designated Nationals, or the U.S. Department of Commerce Denied Persons List or Entity List (as they may be amended from time to time and which, for convenient reference only, may be found at websites such as: http://www.treasury.gov/ofac/downloads/sdnlist.txt and http://www.bis.doc.gov/complianceandenforcement/liststocheck.htm).
25.3. Fonoa may block access to the Services from locations based on geographic indicators in a good faith effort to comply with the above export laws. The export obligations under this Section shall survive the expiration or termination of this Agreement.
26. Translations; Official Version
Any version of these Terms of Service that are not in the English language is translated for the convenience of the reader. At all times the official version of these Terms of Service is the English version (“Official Version”). In the event of any conflict between the meaning of a non-English version and the Official Version, the Official Version shall control (regardless of which language version You clicked to accept).